Samsung Smartswitch

What phone do you have? Samsung SM-J737U

What plan are you on? My Choice

Does your plan include data, or just talk & text? Includes Data


Issue Description

Transcript of Your Recent Chat Session

I installed the Smartswitch Installer for PC on my laptop. My goal was to transfer text message correspondence from one individual. I clicked the button for BACK-UP on my PC and it went through that process. I didn’t want everything from my phone, only the text messages. Should the BACK-UP Content now be on my PC? If so, where would I find it? Please instruct me, I probably did something wrong. Thank you.

From https://www.samsung.com/us/support/answer/ANS00048603/:

Default Save Location

When you back up your old phone’s content on a PC or Mac, the files are automatically stored in a default location (unless you’ve chosen a different location). Below are the default locations, so you’ll know where everything is stored.

Windows 8, Windows 7, Windows Vista

C:\Users[username]\AppData\Roaming\Samsung\Smart Switch PC

Windows 10

C:\Users[username]\Documents\Samsung\SmartSwitch

Mac OS X

/Users/[username]/Documents/Samsung/SmartSwitch/backup

Note : To quickly access the AppData folder, select Start . In the search bar, type appdata and press the Enter key.

There is pretty good help available from the Samsung Smartswitch site:
https://www.samsung.com/us/support/owners/app/smart-switch

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