Screen lock code from old Moto G4 does not work on new Z4

What phone do you have? Z4

What plan are you on? 1G

Does your plan include data, or just talk & text? data


Issue Description

screen lock code from old Moto G4 does not work on new Z4 I am trying to transferring data

Hi @beckyc.9ml01c

Welcome to the Community!

I might be misunderstanding your issue but…
The lock screen code is not something that transfers to a new phone. I believe you need to set up the code for the Z4.

Here is a good Tips & Tricks article that might be of interest.

Hope this helps :slight_smile:

Hi @beckyc.9ml01c

Are you still needing assistance with your G4 and your Z4 phones?

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