Moto G 1, Lollipop, 3g (not 4g LTE)
1.0 plan ($10 voice, & text + $15 data)
5 GB data (non roaming)
At the top left of my screen “Searching For Service” appears until I swipe up to unlock the phone when roaming then nothing is there instead of Rpbublic" or roaming call and text only. This is in areas that 3 months ago had great roaming voice and text coverage. Republic technicians have been working on this in a help ticket for about a month now and are waiting to hear back from their carrier partner. My help ticket is supposed to be attached to master ticket #1538635 so I’m curious if anybody can tell me what worked for them. A previous post that’s now closed stated it was a Motorola /plan 1.0 and 2.0 problem.
I noticed that the person reporting the issue lived in Oregon and I live in Northern California and travel to the middle of Nevada so could it be a Western area issue? Since I use very little data and roam about 1/2 the time I’m starting to wonder if no one else still has a Legacy plan in this area.
I’ve done the 4 steps in the previous post, (reset Republic credentials, updated the PRL, reset the cellular setting, and updated the profile with the proper restarts) 7 times. I have also collected technical screenshots for Republic’s technicians.
Note previous post that is closed: No cellular Service Available" where I do always get it …