Hello. I’m a new Republic Customer and recently purchased a moto E4. I set up my account on this phone and then recently added a second user to it. When I make a call from the E4 on the initial user account it comes through as my designated phone number, but when I call from the second user account, a completely different number shows up (one that I do not recognize and wasn’t assigned).
To complicated things further, I just added a moto g5plus and ported my number over to Republic on that phone. The E4 is able to call the G5+ when the first user is logged in, but the call won’t go through at all when the second user profile is used on the E4. It tries to dial but never connects. The initial user though is able to ring through. Both users can text from the E4 but I can’t figure out (A) where the other number on the E4 second profile originated and (B) why it can’t call my G5 when the second user is signed in. Thoughts? Suggestions? Anyone else ever see this happen?