Hello! I am a previous 4.0 plan holder who purchased the S21 with the new 5.0 plan. I also activated a new A71 from the new 5.0 plan that was previously on the 4.0 plan. With some hiccups the A71 is now fully functioning.
My S21 is getting an error “SIM 1 not provisioned MM#2” and has been unable to activate. I am still able to use the previous 4.0 plan with my old S8.
Is anyone else having this issue?
I have a help ticket opened but have not heard anything from the help team.