What phone do you have?
Samsung Galaxy 8
What plan are you on?
Does your plan include data, or just talk & text?
My Choice with data
We have been with Republic for many years. Every so often I have needed a new SIM card because mine quits working and my calling, texting and phone functionality seizes. It has been 10 months with this new SIM card and it conveniently has quit working right after the new roll out. I was told on the phone support today that the only option I have is to create a new account and switch to the new plan. They said it doesn’t matter that I want to stay on the My Choice plan for the time being. I have to do this to make my phone work again. I have always been happy with Republic and have never complained even though the SIM card issue has happened to me multiple times and my phone doesn’t always communicate nicely with my friends phones. I would like a new SIM card for the My Choice plan sent to me. If that isn’t an option, we are leaving Republic. I don’t even care if I pay more money. At this point, it’s about honoring your loyal customers.