SIM card recognition problem

What phone do you have? Moto G4

What plan are you on? My Choice + 1 GB

Does your plan include data, or just talk & text? Includes data


Issue Description

Started yesterday

(7-9-19). Message said I had no SIM card. Then said I wasn’t activated. Powered off and everything worked. Now it is doing it constantly. Took the card out and reinserted it twice. Still telling me I have no SIM card.

Hi Duane… Just to be sure, you have a G4, not an E4?

1 Like

Correct.

Hi @duaned.nl9hbq,

I’m sorry to see no one followed up with you on this! Are you still having this trouble? If so, please take a look at this Help Article:

Message an
Expert customer