Sim Card stuck and unreadable

Has anyone gotten a micro sim card and adapter stuck and crooked in their Moto G4 Play? I can’t get it out to reposition it. Republic customer service person just assumed I didn’t know what I was talking about when I told them it was stuck and the phone isn’t reading it. They told me to put a card in!! Can anyone advise me about how to get it out without damaging the contacts?

There are some youtube videos that talk about using a thin slice of somewhat rigid plastic…that you can slide in on the side of the contacts…to allow you to lift the card off the contacts and hopefully give you enough clearance to slide it out.

Be careful not to apply too much pressure.

https://www.youtube.com/watch?v=KY2MfD-b2UY

It worked!

You’re welcome!

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