my phone <moto g 3rd gen> has been very sluggish. I have to backout of any app, messenger, chrome,the phone,ect. once or twice beforemy phone actually brings what i want up. not sure if i got a virus or something. I have used scans and cleaners on it with no effect. will a factory reset help my phone? and if i do one will my number still be linked to my phone?
a Factory reset will not remove the number from the phone (even the underlying Sprint number will still be there
I would first see if there a misbehaving app that was installed by running in Safe Mode
if the phone behavies well in safe mode then you need to start looking at the apps installed
and see if this helps
the Factory reset is the nuclear option Factory Reset