SMS Backup+ Will Not Restore Messages. Help!


Recently performed a factory reset on my Moto G 1st Gen.

Have been using SMS Backup to keep messages backed up. All messages are backed up into my Gmail account. However, when I tried to restore the messages, only a few threads restored and those were from 2012.

Any ideas on how to get the rest of my SMS to restore? Thanks!




Clear the cache and try to reinstall backup again.

*** ~~ßocephous™***



That worked! Thank you.

Now that that’s finished, I tried switching default sms back to messaging and all that shows is a message that says “Loading conversations…” I have a feeling this is because I have set a 500 message limit on any thread and it’s deleting the old ones, but I’m not positive. It doesn’t say it’s deleting old messages, however.

I’m going to let it sit for a while and see if it clears up. May also try a reboot. I will follow up later. Thanks!


closed #4

Message an
Expert customer