On my new moto g5s+, Snapchat will randomly shutdown and say that it isn’t working. What should I do??
I see that SnapChat was last updated December 21, 2017. you may want to see if you have an update pending
I checked and I do have the latest update for Snapchat.
Go to Settings–>Apps and find the Snapchat app
Tap Force Stop
Then tap Storage
Then Tap Clear Cache
If that does not help, go through the same steps (you can skip Force Stop) but instead of Clear Cache, tap Clear Data. This will log you out of your Snapchat account, so you will need to log in again.
Ok thank you.
Let us know if that does not help.
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