I recently signed up with Republic Wireless and it has been absolutely horrendous! I have used the chat feature and issued a help ticket, but to no avail. I’m transferring my number from Consumer Cellular to Republic Wireless and I want to cancel my account already. I did what I was suppose to (sent a copy of my last bill and supplied the last 4 of my social security number), and my number still has not been transferred. Because of this, I am unable to receive text messages, because they’re still going to Consumer Cellular. I have the RW sim card in and I feel like a sitting duck.
I’ve been waiting a few days now. When I signed on to live chat, the first person wrote, “I can’t help you on this end.” Okay, so than direct me. I issued a help ticket and did not hear anything for 2 days. What I received was, “We’ve received your ticket, blah, blah, blah…”
Has anyone else experienced this. Seriously thinking of cancelling and just staying with CC, but hate the surprised charges. The sad thing is that RW came highly recommended and it’s been deeply frustrating. It seems they simply blow smoke with a lot of talk.