Moto g7 Power
My Choice + 2GB
I’ve had my phone since January, 2020. About 2 months into use I began getting messages from the Motorola Update Services app, claiming:
“Software Update Unsuccessful
Sorry, there was a problem updating your Moto g7 power. No changes were made.”
In the beginning I was entirely irritated with the intrusion of the messages, and focused on that (Covid stress may have hijacked some of those mental processes)…so most of my attempts at resolving the issue in the beginning were aimed at stopping the messages vs updating the phone. Sigh.
So, my software is stuck at Android 9, and my phone is ANGRY.
I tried to use that Lenovo Motorola Update software from their website, was hoping to force an install via my computer…but I own a Mac, so no dice.
I tried resetting my phone to factory settings…but no change
So, I need to:
…update my phone
…stop this app from harassing me
…and make sure my phone won’t have any issues with subsequent updates?
Has anyone experienced this? Any silver bullet solutions??