What phone do you have? Moto g7
What plan are you on? My Choice +1GB
Does your plan include data, or just talk & text? See above answer
[Edit: Sorry, also meant to add that I read similar threads in Support section, but none seemed to apply.] A couple of weeks ago, My wife (also a RW customer, and FWIW, a starred contact for me) and I noticed that her calls to me were going straight to voicemail. I looked the settings in her contact for me, and “Route to voicemail” is displayed which I assume means her contact is not currently routed to voicemail. I did try switching that toggle (Route to Unroute and back again), and she tried calling each time, with no change. My phone doesn’t ring, and her call goes straight to voicemail. Texts are unaffected. I don’t seem to have the problem with other callers. What other settings can I check? Thanks.