Some apps won't download while old phone and number still active

In the lag between activating my new phone (Moto g7 Power) and having my old number transferred over, some of the apps that I liked using won’t download to my new phone while the number is still active on my old phone. I’ll be curious to see if these will change their behavior once the phone number transfers over to the new device tomorrow.

Hello and welcome to the community! I’ve never heard of an app refusing to download whether a number is on a phone or not. I’ve seen activations after download that require the phone be able to receive text messages, but downloads are controlled by the Play Store and not the app and a specific phone number isn’t something that would cause the Play Store not to download an app.

What exactly is going on when you try to download these apps?

1 Like
Message an
Expert customer