I have a Moto G7. My son tells me both his and my grandson get error message (text failed) when they try to send me texts They were responding to texts I sent them so it appears to be a one way problem.They are on Verizon. Other texts, including texts from my wife (who is on US Cellular) are working fine. My son uses an IPhone and my grandson uses an android tablet.
What phone do you have? MOTO G7
What plan are you on? Text Talk 1G Data