Sound stopped working mid conversation , now not working

What phone do you have? motorola g6

What plan are you on? ? basic $15 month

Does your plan include data, or just talk & text? no

Issue Description

recently have been times when sound not working checked settings, mute, airplane mode, volume and set vibrate, don’t know anything else. then it might work next time. also tried restarting phone. resolving to potentially replacement?

Hi @annw.xg979w,

On the Moto G6, I’ve seen some audio glitches cleared up by clearing the system cache. Would you mind giving that a try?

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