Sounds going crazy

What phone do you have?
Moto g6 and Moto g5

What plan are you on?
Talk text and 1 gb
Does your plan include data, or just talk & text?


Issue Description

When we receive texts the sound plays anywhere between 5 and 50 times. I have tried changing the tone and rebooting. Please help!

1 Like

Hi @russellr1646,

There seems to be a big increase in notification issues with Moto phones.

We were having several issues with notifications on our new (less than 2 mos old) Moto G6’s. Seemed to start with the recent 4-17-2019 Moto Display App update. The Moto team is investigating a possible bug in the Moto Display app. Here’s a thread with some other background information –

Does this sound like what you are experiencing?

The good news – the Moto team has asked for some feedback on the Moto Display app in the reviews in the Play Store. Hopefully they will find the problem and issue a new version soon!

3 Likes

Just installed the Moto Display app update dated 5-2-2019. The update DOES NOT fix the notification issue on our Moto G6’s running Oreo. Reverted to factory. Maybe others will have different results.

1 Like

Just installed the Moto Display app update from today (5-6-2019) on our Moto G6’s and the multiple notification sound issue APPEARS TO BE FIXED! Now we can go back and turn on automatic app updates.

3 Likes

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