When I got this service it was a living nightmare I never had spam callers on my number I had for 6 years. It was calls voicemails threatening. I was going crazy. I complained over and over. They did the best to help. I still get them I am hoping this new feature helps. I wish the phone could block calls with no caller ID. I still get one a day …it use to be 5 a day let’s hope this new thing helps.