In order for our Community to help you, we’ll need to know more about the situation.
Can you tell us whether it’s a Moto E (1st Gen) or Moto E (2nd Gen) ?
You can find that information by opening the Settings app, going all the way to the bottom and tapping “About Phone” and then telling us what the “Model Number” says.
Moto E (1st Gen) will just say “Moto E”.
Please tell us which text messaging app you’re using. It might be “Messaging” or “Messages” or “Republic Anywhere” or it could be something else you’ve added to the phone.
Next, “something to do with voice” doesn’t give us much to go on. Please describe exactly what steps you’re taking, and exactly what you see, or post a screenshot if that’s easier.
For example you might write something like:
I open the “Messages” app with the green, smiling speech bubble and tap the name of the person I want to text.
I tap where it says “Type message” but instead of getting a keyboard, I see a microphone and the words “talk now.”
We’d love to help, we just need some details to help us understand what you’re facing.