Swapping SIM cards between Moto E 2nd Gen and Moto E4


#1

Hi there,

We would like to exchange the phone numbers between Moto E 2nd Gen and Moto E4. Moto E 2nd Gen support Micro SIM, while Moto E4 support Nano SIM.

Could the SIM cards between these devices be swapped?

Thanks,

Jayaram


#2

Even if the same size, those SIMs couldn’t be swapped. You can get the numbers swapped by support. Open a ticket to ask. https://republicwi.re/openhelprequest


#3

Just to add to @louisdi correct answer the legacy phones like the Moto E 2nd and some 3.0 phones run on CDMA where the account [and number] are link to the phone and not the SIM which on CDMA is just used for LTE access
For the legacy phones the SIM needs stay with it’s phone [a 3.0 CDMA SIM also needs to stay with phone but after 20 days of being disabled it becomes worthless]


#4

Thank you @louisdi and @drm186. I will request a phone number swap after the new phone (Moto E4) arrives.

Jayaram


#5

If you’re an existing member, you’ll be able to choose whether you’d like to move your current number to your new phone, or if you’d like to add a new number.

You should not need to request a number swap if the new E4 is activated as a replacement for your E2. Number is transferred during the activation process and the E2 will be deactivated. If you desire to continue to use the E2 a new number will be issued if reactivated.


#6

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