Text Log doesn't list incoming texts at the top of the log

What phone do you have? Moto G Power (2021)

What plan are you on? (Unlimited Talk & Text + 1 G data)

Does your plan include data, or just talk & text? includes data


Issue Description

My Text log no longer lists the texts that have come in at the top of the log. As a result, I don’t know when someone (lower on the list in the text log) has just sent me a text. I’ve tried re-setting my phone, to no avail.

  1. Reboot your phone? Can’t hurt and sometimes fixes weird things.
  2. What text app are you using - this sounds like it might be a settings issue.
  3. Try another SMS app (I know Textra works fine) just temporarily to see whether it’s an app problem or a more system-wide issue.

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