Text messages did not transfer to new phone

What phone do you have? Moto G stylus

What plan are you on? 1G unlimited talk text

Does your plan include data, or just talk & text? data


Issue Description

Bought 2 new phones and all of my data transferred, but my wife's phone did not move the texts data over. I think that everything else did transfer. Note she doesn't use the anywhere app, but uses the messages one. How can I get the old texts to her new phone?

thanks
Don

Hi @donaldd.ofermb,

There’s an app for that and it’s mentioned among other things here:

2 Likes

I used the SMS+ app and did not get all of my.y messages. Some of them have strings of time stamps but no actual text. I am trying to transfer from a Moto G5+ to a Moto Play.

I used the SMS backup and restore which did work, but not sure if it brought everything over either… I have to keep working on it.

thanks
Don

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