Text messaging - texting from 774 number, showing up on the TMO phone as a 978 number

When I use my RW phone to text other phones, it appears to come from another number, which I can’t reply to. (774 number is the RW phone’s number, and it’ll show up on another phone coming from a 978 number.) When I reply(text), or call, to the 978 number, it still rings the RW phone, even though that number is a 774 number. What’s happening and how do I remove the 978 number from the equation?

Is this a Samsung phone? If so, the issue is caused by trying to use the Samsung Messages App on the phone. You’ll want to switch to an updated app like Google Messages or Republic Anywhere.

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