Text never sent but phone said it sent


#1

What phone do you have?
J7

What plan are you on?
My Choice 1gb

Does your plan include data, or just talk & text?
Both


Issue Description

I had the same issue on FreedomPop, so decided to switch to RW. I bought a new phone, signed up, transferred my number. And…still, intermittent problems. So far, I have identified I have not successfully sent a text. The problem, of course, is how often do you verify “hey did you receive this? Hey did you send me a message today?” with your contacts? So I suspect this happens A LOT, and it’s very difficult to debug. I suspect it is related to cell / wifi switching.

It sounds like there’s some advanced tech to queue the texts up in a database and then sync them when a connection is available. But it’s not 100% reliable. A text / phone call unfortunately needs to be 100% delivered in some cases…not sure I will be sticking around, and taking advantage of low-cost phone service…sigh…

What I would really like is VERIFICATION that a text was sent or received. Access to the queue perhaps?


#2

Are you using :anywhere: Republic Anywhere, it is one of the 2 approved/supported texting apps the other is :messages: Android Messages … Anywhere will provide you the best chance of delivery.
Access to the queue …messaging to run across multi domains/networks/vendors etc … so their is not really a queue as many of us think of them


#3

Hi jben, yes I am using Republic Anywhere.

I have some more information, after investigating the missing conversation with the contact, my message DID go through, but I did not receive any of the 3 replies. I can get dates and times if you would like to investigate further with me.

It would be appreciated. I don’t see myself staying with this kind of company if the texts are not reliable, but it would be good to investigate for the future of VoIP services.


#4

Sorry …I am just a fellow user, you would need to ‘Report a Issue’ found in the
Anywhere Menu :dots:


#5