Text recipient Sees wrong number

What phone do you have? motog6

What plan are you on? 2g data

Does your plan include data, or just talk & text? Both, all

Issue Description

When texting, the person receiving the text sees a 290 area code number, which is not correct. When the recipient replies to this number it does not come back to me.

Please do the following, while on wifi, to resolve this issue:

  1. Open the Messages App
  2. Touch the three dots on the top right
  3. Touch Settings
  4. Touch Chat Features
  5. Turn OFF “Enable Chat Features”

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer