Texting Help

I can’t receive or send texts on my Samsung Galaxy J3 phone

Try using the Textra app:

Textra SMS - Android Apps on Google Play

If that doesn’t fix your problem there are some troubleshooting steps here:

Make and Receive a Phone Call

and here:

Troubleshooting Texting Issues

For what it’s worth, the Android Messages on WiFi issue seems restricted to the S7, S7 edge and, perhaps, the S6. Android Messages is working on my J3.

Message an
Expert customer