Texting not functioning

Problem Solving
#1

What phone do you have? Moto G55 Plus

What plan are you on?

Does your plan include data, or just talk & text? Yes

Issue Description

Using text for messaging doesn't function. Try to open a contact and just goes back to list and won't open texting.
#2

Hi @davidm.3qqkco and welcome to the Community!

As a starting point, which app are you using for text messaging? Does its icon look like this :messages: or like this :anywhere:?

#3

green like your blue but point on bottom

#4

:messaging:
That one?

#5

Yes but 3 lines vs smiling face.

#6

That’s a very old version of the Android Messaging app. I see it as you’ve described on an older Moto phone.

That app has been abandoned by its developers and replaced with the Messages app by Google. Please install the Messages app from the Play store to use, instead.

1 Like
#7

Thank you for your response.

1 Like
Message an
Expert customer