Texting not working

Texts not arriving. Other texts sending many copies to recipients’ phones

Good Morning @denyse,

As starting points, may we know the brand, model and generation of your phone? Also, it would help us best help you if we knew your general location. To that end, are you willing to share a zip code (nothing more)?

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It’s a MOTO G, android version 5.1 phone. My zip code 19096. Thanks!

The older Messaging app (it has a green icon) is no longer supported. Messages by Google is the latest supported app. Instructions on downloading and setting it up can be found at:


It should be noted that in addition to the instructions linked above, you should disable chat features within the app. Instruction for doing this can be found at:
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Thank you!

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