You have a lot of issues listed. It’s very hard to troubleshoot multiple issues on multiple phones at once. It gets very confusing as to what’s been tried and on what phone.
Are calls from your phone to your local bar still ringing your home phone? For that issue, please refresh the Republic activation, then re-test. If the issue persists, you’ll need to open a Help Ticket about that issue specifically, giving some examples of the number you are calling from, the number you are calling to, and the time of the call, so the issue can be investigated by our number routing partner.
The next time this issue pops up, where you’re having trouble sending a text message from your phone, before you reboot the phone to “fix” the issue, please make a mental note of the following details:
- Is the phone on WiFi or Cell?
- If it’s on WiFi, what kind of network are you connected to? Home, a business, a network with a captive portal? Are you able to open your browser and surf to a website that you’ve never before visited?
- If It’s on cell, do you see the LTE symbol at the top of the screen? Are you able to open your browser and surf to a website that you’ve never before visited?
Let us know the answers to those questions. I’m suspecting poor cellular coverage may be a factor.
If these issues persist after we determine whether there’s a call routing issue and after we evaluate any possible coverage issue, then this is something that our technicians would need to look into with recent examples much like the call example I described earlier.
I’m not asking you to go now and open a help ticket describing all of these problems. Let’s look at them one at a time, moving each one individually and methodically to support if needed.