Here’s some guidance for those who are new to the Republic or unfamiliar with our new Community platform.
Where to post in the Republic:
Figure out where your post belongs, but don’t fret; if you post in the wrong place staff or one of our friendly Ambassadors will move the post to the right place.
Questions and Answers: This category is for questions that should have a fairly straightforward answer: How do I… Where can I… Can I…
This category is for questions you ask when something is not behaving as it should - Why won’t my phone charge? Why can’t I make a call on cell? These questions may require some troubleshooting. There is a template provided to help made sure some initial information is provided.
This category is for topics that won’t have a single best answer. You can ask your fellow members of the Republic about their favorite apps, best way to accomplish a specific task, where to get a screen replaced. Opinions will abound in this category.
This category replaces our former Community Contributor blogs and only those who have contributed in the Republic in a sustained, meaningful way will be able to create content here. They’ll use the space to explain workarounds, suggest best practices, and provide well-thought out answers to questions that have been asked many times.
How to create new content in the Republic:
Once you’ve determined where to post, click into that Category from our main landing page.
Click the “plus” icon at the lower, right-hand corner of the page.
An editing panel will open at the bottom of the page.
You can click and drag the little lines at the top center of the gray border
to drag the panel up to make it bigger.
Provide a title that gives us context, succinctly.
Type in the message area st in the Problem Solving category, you’ll see a template that looks like this:
When you type in that template, replace everything inside and including the angle-brackets.
Remember, you’re posting in a publicly-visible, online forum. Do not share private information.
Once you’ve composed your post, click the “Create Topic” button.
How to post a reply in the Republic
Notice in each thread that has more than one post, there are two places to click “Reply.”
- At the bottom of each post there is a reply button. This specifically replies to that post, ignoring all others.
Use this reply button when your answer is specific to the post you are replying to.
- At the bottom of the entire thread, there is a bigger “Reply” button.
Use this button to reply to the original post or to the topic in general.
Oops, did I really make that typo? How to edit a post
Navigate to your post and look at the bottom of the post.
The icons are a heart (Like), a chain (Link), and three dots (More). Click the three dots and you’ll see new icons unfold. Click the pencil icon to edit your post.
What else can we do?
Those who have familiarized themselves already, please share some of the features you’ve found useful. Preference settings, E-mail notifications, desktop notifications… what are you using and how did you set it up?
Those who are feeling disoriented after the move, feel free to ask any questions you may have about using this forum.