There's no Way to GET HELP!

[ralph.c]

I ask a question … what is the loading signal on my home screen? They ask for different words? What! Another language? I can’t sign in to ZeNDeSK I 'm beginning to think I shouldn’t. I have two simple questions … seems to bebeyond Company Capability.Getting Help from Republic

[olyolson]

Hang in there. I am having the same problem signing in to zendesk to reply to an open help ticket right now. I suspect there is a hitch in the getalong right at the moment.

[southpaw]

Hi @ralph.c,

Thank you for bring this to our attention. We are in the process of transitioning our sign-in process for agents and it inadvertently affected customer sign-in.

We’ve backed out the changes and you should now be able to create a ticket.

Please refresh the page and try again.

I’ll monitor this thread a while so you can test and let me know if it still fails for you.

[olyolson]

Yep. All is now once again right with the help desk world.

Thanks

[homelessonwheels]

olyolson wrote:

I suspect there is a hitch in the getalong

Sounds rather technically advanced…

[olyolson]

Yea, I know. I admit I was kind of winging it on that one. I apologize for all the high brow technical terms.

It’s just that I have to stick with what works. Trust me, once you prove to your wife that you can hook up a new stereo system all on your own, life is never the same…

[jimmyp.onqyhf]

I am replying to other peoples problems, because my phone is not allowing me to get the help from the usual avenues. Can someone respond to me here by chance?