Transfer a phone number


#1

My son, who has his own RW account, has a Moto G 1st gen phone. He dropped it yesterday and cracked the front screen. I have a 1st gen Moto G that is deactivated. Can he activate my old phone and transfer his number to that phone? If so, do I need to do anything to my old phone (wipe it/reset, etc.) before the activation? Thanks.


#2

Factory Reset the old phone to clear off you Google account and data. and then it is as easy as him setting up the phone with his Google account, then using the RW app to activate the phone, he would log into the app with his RW account info, and select the option to transfer over his number.


#3

Thanks.


#4

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