Transfer Device and number

activation

#1

I recently upgraded my RW phone. My old Moto G is perfectly good and my son, who has a Moto E on our plan, would like to switch over to my old Moto G. What steps do I need to make this happen? Do I reactivate my old Moto G and then somehow do a telephone number transfer? Then, my son’s Moto E would be deactivated and his number would be assigned to my old Moto G.


#2

Just factory reset your Moto G and then activate it as a replacement for your son’s Moto E. The number will transfer and the Moto E will be deactivated.

p.s. If you have a screen lock on your G (PIN, Etc) remove it before you factory reset.


#3

Well that sounds easier than I was expecting. Thanks.


#4