Transfer number between two active RW phones


#1

We have two older model Republic Wireless phones. Both are currently active,. I want to deactivate one of the phones, but I want to save the number from the phone that will be deactivated and change it over to the RW phone that we will keep activated. For some reason, I think it will be a mistake to deactivate phone 1 before switching the number over to phone 2. Can anyone offer any advice?


#2

If you contact support they can swap the numbers between the two phones while they’re still activated.


#3

Hi @michaels.xkvfsr,

As long neither phone is the DEFY XT…

Support will very likely point you to this help article:

If you’ll cancel the phone whose number you do not want to keep and do steps only steps 1-5, you’ll accomplish your goal.


#5

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