Transfer number from Tracfone


#1

How do I transfer my number that is currently with Tracfone to RW? I chatted with them and they said my account number was the last 15 digits of my sim card but said there is no pin number, RW wants a pin number.


#2

Hi @johnw.oz1w2j,

You’re quite correct, TracFone does not use PINs. The reality is anything should work on Republic’s form because TracFone won’t validate it. In the past, Republic has suggested 1111 as a placeholder. Welcome!


#3

On the other hand, there is this Republic Support Note: "Invalid Pin/Passcode" Exception Message from TracFone – Republic Help. My understanding remains that TracFone does not use a PIN, however, using the last four digits of your phone number should work equally well as my previous suggestion of 1111.


#4

Thanks. Worked, I’m all set. Glad to be back in the RW family.


#5

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