Transfer payment of son's phone

My son wants to pay for his own phone. How do we transfer his account into his name so that he will be billed for his phone?

Hi @daniellec.ocyrcp and welcome to the Community!

As a starting point, is your son’s phone the only phone housed in the account currently? Or, are there multiple phones in that account?

There are 4 phones

Hi @daniellec.ocyrcp,

This is a bit clunky, mainly because there are some very strict federal regulations involved that are intended to safeguard your privacy so someone can’t just contact us and take one of your phone numbers right out from under you.

The instructions you’ll need are here:

Please let us know if you have any questions along the way.

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