Transfer service from republic to xfinity

What phone do you have? Moto G6ply

What plan are you on? Plan cancelled

Does your plan include data, or just talk & text?


Issue Description

After plan cancellation, I cannot receive texts from another Republic user from android to my new Iphone SE on Xfinity. I can send texts and receive from all others.

Hi @steved.1lffc6 and welcome to the Community!

I’m sorry to see your first interaction with the Community is after you’ve left. Out of curiosity, was the desire for an iPhone the reason?

It’s not unusual for it to take up to 72 hours for text messages to “catch up” when one moves their number to another service provider, so it may be nothing more than a need to wait for a bit. You might also check to be certain RCS chat is turned off on your Moto G6 play:

If the above doesn’t help, the issue should be brought to the attention of Xfinity Mobile. They ultimately are responsible for the ability to receive messages on their service.

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