Hi RW community!
It is possible I am the least tech savvy person to own this phone, so I thank you in advance for your patience and kind response to what may be a question with a super obvious answer!
In my haste to get going with the new phone, I transferred my phone number from my former RW Samsung J3 phone to the Moto X4 phone (NOTE: The Moto X4 phone is new to me, I purchased it in new condition from ebay seller and it is a RW phone).
Thus far the phone works and looks like pictures transferred along with apps from previous phone.
But when I check the text icon on new phone, it is empty. I did see posts saying to try the SMS backup and restore app–now here comes the possibly stupid question part, since my old phone is now deactivated, am I too late to move the messages? :0( thanks in advance for your suggestions!