Can’t copy files from PC to MotoG. Phone is recognized, either by USB or Bluetooth. Bluetooth sometimes works very slowly but the USB produces a message saying “file can’t be copied, device has either stopped responding or has been disconnected.” I’ve read the other topics but can’t make it work.
For what it’s worth, my experience with Bluetooth file transfer is that it’s flakey at best. The USB error suggests a connectivity issue. Have you tried a different cable? Other possibilities are faulty USB ports. The phone only has one, however, it might be worthwhile trying a different USB port on the computer.
Thanks for your response. I was hoping to be able to download a book before I left on a long trip but will try when I return.
The source of the book is your computer? I ask because if its something you’re purchasing from an online store, it’s likely possible to download directly to your phone.