Transferring photos from my Moto G5 plus phone to a PC


#1

When I connect the USB cable from the phone to the PC I get an immediate response “WE’RE HAVING TROUBLE CONNECTING…MAKE SURE YOUR DEVICE IS UNLOCKED, AND THAT YOU ACCEPT THE NOTIFICATION TO CONNECT” That’s as far as I get. I am new to smart phones and am not very computer savvy. How do I respond to this connection issue?


#2

1st make sure the phone is unlocked (on home screen) when you plug it in
2nd one the USB is connected drag down the notification screen by a 1 finger drag down from the top of the screen and turn USB to data from charge only


#3

Thanks, I’ll give it a try when I get home from work.