Moto G 4 plus, 1 GB plan, unlimited talk & text.
I tried to move my pictures, music, videos to the external memory card. I lost the folders on the internal memory that holds these. But it didn’t move them to the external card. I downloaded software to find deleted files and fortunately salvaged my most important pictures. But now the phone can’t find things. I downloaded a music app and was able to manually find my music, but the app on the phone can not find any music.
When moving things I followed instructions found on the internet. Not sure now what exactly those instructions were as it’s been a couple of weeks ago.
Any ideas what happened and how to fix it?