- Answer the following questions, then tell us more about the problem you are having.—>
What phone do you have? MotoX4
What plan are you on? My Choice plus1
Does your plan include data, or just talk & text? data
Issue DescriptionI’m having trouble making some internet connections. For instance, I can go to the playstore but when I do a specific search for something, I get the message “No internet connection. Make sure Wi-Fi or cellular data is turned on, then try again.” And I can do a google search for something but when I click on a link that showed up from that search I get the message “This site can’t be reached.”
This is happening whether I’m out on a cellular connection or at home with my Wi-Fi on and working. Have I accidentally changed some settings or something, Because a few days ago it was working just fine.
Any help is greatly appreciated! Thanks,