Moto G5 Plus (old), Samsung A51 (new)
Data, talk, & text
I downloaded Smart Switch and tried to connect with Smart Switch via wifi. After several attempts, both phones are still saying that they cannot connect, despite the fact that I am standing right next to the access point.
I cannot afford to try much more; the old phone is down to 22% and it cannot be charged, due to a problem with the charging port and/or battery. I also do not have a cable that can connect the two phones, so wifi is my only option.
What steps should I take, considering that I may only be able to make 2 or 3 more attempts before the old phone’s battery dies?