Trouble with SD card

I have moto e 1st generation. Suddenly phone says SD card was removed. I did remove it then and tested on computer. Apparently the SD card is no good. Bought another one that is same size and it will not go into slot correctly. What do I do?

If the replacement SD card is physically identical to the one that failed but will not go into the slot then the phone must be damaged in some way. They either fit or something is wrong.

Message an
Expert customer