Trying to buy Used Phone


Removal instructions:

There’s also a video on YouTube:


Thanks, but I don’t want to remove it. I don’t use the phone


We’re very confused. You’ve stated multiple times that the “SIM is encased in the phone”. This isn’t true for any Republic phone available in the last 4 years. Very early in Republic’s history there were the Moto Defy, Moto G1 and Moto E1 which were 3G phones that didn’t have a SIM card, other than those, there are no phones where the SIM can’t be removed.


This was in no way a knock on Republic. The Moto E 5G that I
currently have, has a tray to place the SIM card. The phones I
bought from Republic have no such tray.


Hi @jeffb.bgnkq0,

Can you help us understand what the purpose of your post was? I think the enthusiasm for trying to make certain the correct information is on our Community about whether or not certain phones have removable SIM cards has overshadowed the real purpose of your post.

I’m curious if you were offering your phone to the person in this topic who was originally looking to buy a used phone. If so, please know that public posts offering to buy and sell are not within our Community guidelines. I can turn your post into a private message if you’d like to discuss the idea further with the member who was looking for a phone.


Somebody said they were looking for a used phone and ALL I was
saying that I had one I wasn’t using. It is just sitting here. I
might have stayed with Republic, but they say they now have no
phones that are compatible with our area. Strange, they were
compatible when I bought them. The SIM card for the phone is within
the casing. Does that not make it encased, or do I have my
terminology wrong. My Moto E 5G has a tray. Are you guys talking to
each other or am I trying to explain this all individually?


Feel free to remove my post. It has obviously been taken way out of


Hi @jeffb.bgnkq0,

You posted in our Member Community, and although you are seeing our replies by E-mail, the conversation, including your replies by E-mail, is taking place in the Member Community at

We offer coverage through two national cellular service providers. When you used to have coverage, your phone was probably bought directly from Republic and had a CDMA SIM card - allowing it access to a network that does have coverage in your area. The Moto E5 Play accepts only our GSM SIM card, and I am guessing that’s the network that does not have coverage in your area. If you looked into buying a SIM card from us for any phone you buy elsewhere, our website will evaluate your coverage for that GSM SIM card. Some phones are able to take the CDMA SIM card, so if coverage is a problem they can be moved to the CDMA carrier for the same coverage you enjoyed previously.

I’m sorry you didn’t know about the two carriers. We could have possibly helped you make a purchasing decision when you bought your new phone that would have allowed you to continue to enjoy the same coverage you enjoyed on your old phone.


I have always gotten good responses from the Republic Community. I
was having problems with the Moto G, possible a program running in
the background. and wanted to upgrade it through Republic. None of
their currently available phones are compatible in our area. I have
switched to Consumer Cellular.


That’s interesting, since Consumer Cellular uses one of the same carriers we use. If you’d like me to send you a SIM card so you can try us again, just let me know.


So I bought the phone and tried installing my sim card but it says it’s not supported by Republic. Are there any options or things to try?


Will do, thanks. My wife is still using Republic.


Hi @alisonp.criu3n!

Unfortunately, if Republic says that the phone is not supported, than the phone model is not supported. Short of flashing firmware to it, there is nothing you can do to make it supported. Your best bet would be to return it and buy a supported phone. Please see this guide and this list of compatible phones .

We will be glad to check the model number for you though. I see from above that you were interested in the S8. Did you end up buying the S8? If so, do you know what model it is or the full SKU?


I did try to buy a supported phone. It appears that the model is different than what was advertised. Can anyone tell me…if the model listed on the phone itself only says SM-G95OU…no 1 or anything following those numbers, is that standard? Or is that telling me that it wasn’t the model SM-G95OU1?


Hi @alisonp.criu3n!

Yes. Apparently, the U version (without the 1) is carrier locked to T-Mobile (although it can be unlocked). Take a look over here on XDA:■■■■ .


If the model on the phone lacks the “1” it means that isn’t the factory unlocked version of the phone, but rather a carrier version. Does it boot up with a carrier logo?


Yes, it booted up with T Mobile’s logo. That’s what I was afraid of.

The listing clearly says a compatible model SM-G95OU1 as does the receipt. But the box and the phone say something entirely different. It also clearly says Unlocked. It was one from the links above that someone helped me with earlier.


I;m sorry, I couldn’t get that link to work.


Hmm… interesting. I would return it. You have basis to do so since they inaccurately described the phone. Where did you buy it? Sorry about the link. Apparently, the page doesn’t exist on XDA anymore but I can view it from a Google search…


Even if it could be unlocked it wouldn’t be compatible with Republic. And the U version is every carrier version, not just T-Mobile.