I have a Moto Z2 Play. I have the My Choice + 1GB Data plan.
So I have never been able to get a notification when someone leaves me a voice mail. When I go to my phone app and access voicemail it says:
“Activating visual voicemail: You might not receive voicemail notifications until visual voicemail is fully activated. Call voicemail to retrieve new messages until voicemail is fully activated.”
I am not sure what visual voicemail is. I’ve tried calling my voicemail and setting it up as much as I know how (adding a greeting and message) but I am not sure what else I can do to get voicemail notifications.