Turning on data

data
#1

How to turn on data. The " buttons" for turning on data don’t work/activate. Lost data connections somehow… Electrical storm?/ Mistake? / malware?
Chas

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#2

Hi @chasa,

Could you give us a little more information about your situation?
Which phone are you using?
Is the data connection you’ve lost the connection to your Wi-Fi network or cell data?

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#3

And the obvious question, does your current phone plan have data included and is it currently active or has it expired?

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#4

Well it seems that for some reason my account was deactivated. I have an ongoing ccard based payment plan so it should not have been cut off. Just before going to extremes to do a factory reset, I was notified that my phone was reactivated. Why ? I don’t know. Operator error ? Admin error ? Malware on the last (suspicious, from a friend) email I opened ?
But I’m up and taking, messaging. Thanks, Chas

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