why does phone get no signal works great on wifi
If they were at my house one would be on AT&T and the other on T-Mobile.
Can you provide some additional details? Same model phones? If so, what model? Same carrier (I’m assuming Republic on both)?
Make sure cellular is enabled but perhaps RW put one on Sprint and the other on T-Mobile. I would contact RW.
RE just puts it here for their “expert customers to answer”, I ask on social media, you get more response when the whole world can see it.