Two phones (older) draining battery

What phone do you have? Moto pure edition and g4

What plan are you on?

Does your plan include data, or just talk & text? data


Issue Description

Both phones have been starting to drain battery and power off with about 50% battery remaining. This started about 2 to 3 weeks ago. Both are older phones stuck at 7.0. Moto pure edition and g4.

Is it just a coincidence, or has something happened (update?) recently that may have caused this?

Or are these phones just too old at this point?

Thanks.

Very normal for a old worn our failing battery.

You could take it to a repair shop and have the battery replaced, however, the cost to do so, may not be worth it. Those models are quite old now. It may be time to look into upgrading.

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No problems with my g4. Shouldn’t turn off at 50%. I’d check a trusted repair shop and ask.

turning off when battery reporting charge can be a sign of a bad battery (this failure is seen a lot when older batteries fail)

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Try running them in safe mode and see if you get the same behavior. If they work better in safe mode then it could point to an issue with one of your downloaded apps.

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